PRIVACY POLICY

PRIVACY POLICY FOR SMS MESSAGING PROGRAM - LIGHT WORK IMPROVEMENTS

At Light Work Improvements, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our SMS messaging program. By opting into our SMS program, you agree to the practices described in this policy.

1. PROGRAM DESCRIPTION

Our SMS messaging program allows you to receive updates on your projects, important reminders, and promotions related to our residential painting services. By opting in, you will receive text messages throughout your service journey with us, including updates on project milestones, appointment confirmations, and special offers from Light Work Improvements.

2. CUSTOMER SUPPORT

If at any time you experience issues with the messaging program, you can reply with the keyword HELP for assistance. Alternatively, you can contact our customer support team directly at support@lightworkimprovements.com

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. Your information is only shared with our employees and contractors who need it to perform their duties. We may also disclose your information if required by law or to protect our rights and interests

4. OPT-OUT INSTRUCTIONS

You can cancel the SMS service at any time. Just text "STOP" to the short code you receive messages from. After sending the "STOP" message, you will receive a confirmation that you have been unsubscribed and will no longer receive SMS messages from us. To rejoin, you can opt in again by signing up as you did initially.

5. RECURRING MESSAGE DISCLOSURE

By opting into our SMS program, you consent to receive recurring text messages from Light Work Improvements related to your project updates, service reminders, and promotions. The frequency of these messages may vary depending on the stage of your project and ongoing offers. Message and data rates may apply.

6. CARRIER LIABILITY DISCLAIMER

Please note that carriers are not liable for delayed or undelivered messages. For questions regarding your text or data plan, we recommend contacting your wireless provider.

7. OPT-IN REQUIREMENTS AND DATA SECURITY

When opting into our SMS program, we may collect and store your phone number and any additional information provided, such as your name or project details. We use this information exclusively to provide relevant updates and offers through the program. Your data is securely stored and will not be shared with third parties outside of our service providers (e.g., Twilio, DripJobs) for the purpose of delivering the SMS program.

8. CHANGES TO THE PRIVACY POLICY

Light Work Improvements reserves the right to update this Privacy Policy at any time. Changes will be reflected on this page, and we encourage you to review it periodically to stay informed about how we protect your information.

If you have any questions regarding this Privacy Policy, please contact us at support@lightworkimprovements.com.

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